Shipping & Returns

*Please read before placing an order*

UK & EUROPE SHIPPING

Payment

We accept all major credit and debit cards and PayPal. You do not need a PayPal account in order to make a payment.

Postage & Packaging

Shipping prices include your items specially packaged, shipped & signed for. All items are handmade, therefore shipping items will take slightly longer. Your order will be packaged and sent tracked via Royal Mail. All items will be shipped out within 10 business days for clothing & accessories (this allows me to handmade garments from scratch) 

 

UK STANDARD SHIPPING: £4.99

EUROPE STANDARD SHIPPING: £12.99

WORLDWIDE STANDARD SHIPPING: £19.99

UK SHIPPING FREE OVER £100

Returns

  Every item is delicately handmade, carefully packaged and individually checked for quality control purposes before being shipped. ELIETT PARCHMENT does not offer a returns policy and we run an Exchange Only policy. Please be sure before purchasing!

Damaged/Faulty Items

In the event that your item arrives faulty or damaged, please email at info.eparchment@gmail.com specifying the following: the original email/name you used when purchasing the item, the name of the item (promoted on the website), the size/colour of the item you ordered, and a detailed description of the “fault” or “damage” to the item. We will provide you with an address to return you’re item to, providing that you have contacted us within 7 days. Please note ELIETT PARCHMENT does not cover shipping costs for returns. Ensure you maintain proof of postage when returning. ELIETT PARCHMENT does not issue any warranty for items that have been unsuccessfully delivered back to us and this will be the customer’s responsibility.